The Advice Centre can provide independent advice and support on a whole host of different issues that you may come across during your time at University. Click below to find out more.

Wellbeing

Housing and Accommodation

Academic Appeals

Complaints

Extenuating Circumstances

Useful contacts

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Your Students’ Union Advice Centre will always endeavour to:

- Provide you with advice & information that will be relevant to your case

- Work with you to develop solutions & possible courses of action

- Signpost/refer you to more appropriate people or organisations if you require advice about an issue that is outside of our expertise.

-Your contact with us will remain entirely confidential & will not be disclosed to any other individual or organisation, including the University, without your express consent. The Advice Centre will also keep a confidential record of your visits.

What we expect from you…

To help us in providing you with the best possible service, we request that you:

- Give honest, accurate & relevant information about your case

- Inform us of any other issues which may affect your case

- Take any action(s) suggested by the adviser

- Arrive on time for any appointments/meetings or if you have to cancel or arrive late, give notice.

You can check out the Advice Centre Handbook here. 

Here is some feedback we recieved from a lecturer about one of our student advisers in the Students' Union:

"I just wanted to share the wonderful support and excellent practice that Carrie from the SU has been offering our students. I’ve had several students in difficult circumstances recently who have needed prompt and sensitive support, and Carrie has been amazing at replying in the helpful and enabling manner you can see below … I think this is such a great example of why we’re rated so highly for student support.

 

 

 

 

Thanks so much Carrie – it really is appreciated."

 

 

 

 

To book an appointment, email suadvice@wrexham.ac.uk