Tuesday 07-09-2021 - 09:17

WGSU are introducing a new and innovative platform and we can’t wait to share this exciting news with you!

Over the summer, the WGSU Student Voice department have been upgrading how we gather feedback! We know how important it is to listen and hear YOU.

We have taken this on board and would like to introduce you to Unitu.

Please note: Unitu replaces the online feedback tool Tell Glyn.

 

 

What is Unitu?

Unitu is YOUR student voice platform. It’s a safe online space where students, Reps and staff can collectively raise, discuss and resolve both academic and more general experience issues, give praise, ask questions or post constructive feedback anonymously. It allows the University to respond to and act on feedback in real time to ensure you have the best possible student experience with us here at Wrexham Glyndwr University.

On the 20^th of September 2021 you will receive an invite via your student email to set up your Unitu account.

Download the app, login and get to know Unitu! You will be able to share feedback, give praise, ask a question or make a suggestion.

Google: https://play.google.com/store/apps/details?id=com.unitu

Apple: https://apps.apple.com/gb/app/unitu/id938109264

Desktop : https://unitu.co.uk/login/

 

Why are we using it?

We are aware and often actively encourage you to set up groups on Facebook and other social media platforms. However, it is very difficult for staff and the wider University to engage in these discussions and respond to feedback. By encouraging you to submit your feedback on Unitu, it will create greater transparency and enable us to respond to your feedback in a more timely manner.

 

How does it work?

Unitu is structured as a discussion board, broken down into two key areas. In the first area, you can ask questions, post ideas and raise issues between you and your classmates in private. If a topic attracts enough comments and likes, your Rep will move the discussion into the second area where staff are able to view it and then work with you to resolve issues or develop ideas. Watch this short video for more: https://www.youtube.com/watch?v=_lsmMdVt6aQ&feature=youtu.be

 

Who will see it?

Everyone on your course has access to see your Department board. On the University-wide board, all students from the Departments using Unitu have access. In the public area, staff can view the posts. These will be key staff members in your Department. 

 

What happens if any inappropriate feedback is posted?

All users agree to terms of use when activating their Unitu account. This includes the three strike policy for inappropriate content;

1) Reported to the University

2) Lose the right to anonymity

3) Lose access to Unitu

In addition to this, both staff and students can report any inappropriate or defamatory comments to Unitu. The content will be removed and disciplinary action will be taken against the individual responsible for the post.

 

Finally, check out the video of Anish, the founder and CEO of Unitu, where he gives more detail of exactly how the platform works: https://www.youtube.com/watch?v=fxOMHHJCVtw

For all enquiries about Unitu please email Katie, your Student Voice Coordinator: katie.taffinder@glyndwr.ac.uk

 

Written by Katie Taffinder, Student Voice Coordinator. 

Edited by Elissa Baxter, Digital, Design and Communications Coordinator

 

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